Lead Auditor – ISO 9001
January 24, 25 & 28, 29, 30Dublin €999
This course typically includes an on-site visit to an organisation to carry out an audit. Almost 100% of our participants have confirmed this is an invaluable part of the training allowing them consolidate their leanings. All learning is through case study work and discussions; there is no PowerPoint.
Please note that participants attending the Lead Auditor are expected to have prior knowledge of quality management principles and concepts, and, the requirements of the relevant QMS standard. IQC will provide this knowledge to you at no extra cost.
As places are limited, book early to avoid disappointment.
All Dublin courses are held in the Maldron Hotel, Newlands Cross, Dublin.
Please check for other locations
Places cancelled within 10 working days of commencement must be paid in full. Substitutions may be made at any time at no additional charge.
ISO 9001 Lead Auditor Course Background
It is essential that personnel involved in the development, implementation and auditing of quality management systems understand standards such as ISO 9001:2015. This course has now been updated and approved by IRCA to reflect the new and enhanced requirements of the 2015 standard. It is also necessary to be able to liaise appropriately with outside regulatory bodies and to represent your organisation in auditing suppliers in a professional, thorough and fair manner against regulatory or Quality Management Standards.
This intensive IRCA certified course will evaluate and focus on the requirements of the ISO 9001 in great detail and will demonstrate good auditing practice that reflects best in class standards.
- Describe the purpose of a quality management system and explain the 7 principles of quality management.
- Explain the purpose, content and interrelationship of ISO 9000, ISO 9001, ISO 9004 and ISO 19011.
- Interpret requirements of ISO 9001 in the context of an audit.
- Manage an audit programme.
- Understand the different types of audits.
- Describe the roles and responsibilities of auditors and lead auditors.
- Plan and conduct an audit in accordance with ISO 19011, demonstrating ability to…
- Plan and prepare effectively
- Gather objective evidence, through effective interviewing, observation, sampling and note taking.
- Analyse and interpret information in order to determine conformance with requirements.
- Report the audit, including writing valid, factual and value-adding non-conformity reports.
- Undertake audit follow-up activities, including evaluating theeffectiveness of corrective action.
- Professionally liaise with external auditors.
During the 5 days participants will acquire knowledge and skills in auditing. However, auditing like any other acquired skill requires practice. The best place to practice and extend your experience is during actual audits.
- Fundamentals of Quality & Quality Management Systems
- Understanding ISO 9001 – Case Study
- Using Process Management to manage and improve the business
- Establishing Key Performance Indicators (KPI’s)
- Measuring process performance
- Continual Improvement
- Integrating ISO 9001 with the business needs.
- Exercises on applying ISO 9001
- Exercises on objectivity.
- Introduction to Quality Auditing
- Planning the audit programme…
- scheduling audit programme by process and not clause of standard
- how to select internal and external auditors
- Audit preparation and looking at the critical success factors for your organisation.
- Understanding the organisation and its key processes – teamwork.
- Exercise on preparing a checklist.
- Exercises on applying ISO 9001
- Guidelines for productive meetings.
- Opening meeting exercises.
- Improvement Audits
- Carrying out the audit…
- collecting information
- human behaviour
- audit sampling
- evaluating the effectiveness of the Quality Management System in addition to conformance audits
- Audit findings
- Exercise on Closing Meeting
- Preparing an audit plan relating ISO 9001 or other standards
- Participants carry out a live audit in an organisation and put into practice what they learnt on Days 1-3
- Feedback from live audit and learning points.
- Writing the Audit Report
- Taking corrective action
- How to interpret different situations during an audit.
- Case Study on auditing the effectiveness of processes.
- How to deal with external auditors.
- Course Evaluation
- Dan Boland
- Philip Byrne
- Prashanthi Kola
- Martin Reddington