Process Audits

Most organisations are still auditing a quality management system by element or clause of a particular standard and missing out on the value of process auditing and techniques. First of all, be clear on what the core business processes are. Then process auditing can...

ISO 9001 Auditing Practices Group

The ISO 9001 Auditing Practices Group is constituted as an informal group of quality management system (QMS) experts, auditors and practitioners, drawn from the ISO Technical Committee 176 Quality Management and Quality Assurance (ISO/TC 176) and the International...

ISO 9001:2015 Revision

According to the draft design specification, the revised ISO 9001:2015 standard should (among other things) : 1.Provide a stable core set of requirements for the next 10 years or more 2.Remain generic, and relevant to all sizes and types of organisation operating in...

Quality Management Systems

An important but often overlooked part of an effective quality management system (QMS) is employee support. A commitment from top management and involvement of people at all levels of the organization are important to getting employees to participate in a QMS....

Revised Management System Audit Standard

November 2011 saw the release of a new edition of ISO 19011 — Guidelines for auditing management systems. The 2011 revision expands the scope of the standard from quality and environmental management systems to all management system disciplines and details several...